Effective Communication Skills
Aviation Ground Staff Training
Aviation ground staff, or ground crew, play a crucial role in ensuring the smooth and safe operation of airport activities, including passenger handling, baggage management, and aircraft preparation, while also providing customer service and security.
Duration
11 Months
Study 5 days/week for 2 hours/day
Prerequisites
12th Pass
Age
17 - 24 Years
Aviation Ground Staff Training
Aviation ground staff, or ground crew, play a crucial role in ensuring the smooth and safe operation of airport activities, including passenger handling, baggage management, and aircraft preparation, while also providing customer service and security.
The job description for aviation ground staff is extensive and includes key responsibilities such as:
- Passenger Handling
- Assisting passengers with check-in, boarding, and disembarkation.
- Providing information and directions to passengers.
- Supporting passengers with special needs, including disabled passengers.
- Addressing passenger inquiries and resolving issues.
Other duties:
- Passenger Handling.
- Managing check-in processes.
- Boarding and deplaning procedures.
- Assisting passengers with special needs.
- Handling passenger inquiries and complaints.
- Understanding different types of passengers and their needs.
- Baggage Services
- Effective communication with passengers and team members.
- Customer service skills.
Core Areas of Training:
Passenger Handling.
Managing check-in processes.
Boarding and deplaning procedures.
Assisting passengers with special needs.
Handling passenger inquiries and complaints.
Understanding different types of passengers and their needs.
Baggage Services
Effective communication with passengers and team members.
Customer service skills.
contact us now
Let us help
GIVE WINGS TO YOUR CAREER
Work With Leading Companies
We ensure to arrange the best possible career opportunity
Effective Communication Skills
Aviation, Hospitality and Travel Management.
In the dynamic realms of Aviation, Hospitality, and Travel Management, effective communication stands as a cornerstone of success.
Duration
11 Months
Study 5 days/week for 2 hours/day
Prerequisites
12th Pass
Age
17 - 24 Years
Aviation Ground Staff Training
Aviation ground staff, or ground crew, play a crucial role in ensuring the smooth and safe operation of airport activities, including passenger handling, baggage management, and aircraft preparation, while also providing customer service and security.
The job description for aviation ground staff is extensive and includes key responsibilities such as:
- Passenger Handling
- Assisting passengers with check-in, boarding, and disembarkation.
- Providing information and directions to passengers.
- Supporting passengers with special needs, including disabled passengers.
- Addressing passenger inquiries and resolving issues.
Other duties:
- Passenger Handling.
- Managing check-in processes.
- Boarding and deplaning procedures.
- Assisting passengers with special needs.
- Handling passenger inquiries and complaints.
- Understanding different types of passengers and their needs.
- Baggage Services
- Effective communication with passengers and team members.
- Customer service skills.
Core Areas of Training:
- Passenger Handling.
- Managing check-in processes.
- Boarding and deplaning procedures.
- Assisting passengers with special needs.
- Handling passenger inquiries and complaints.
- Understanding different types of passengers and their needs.
- Baggage Services
- Effective communication with passengers and team members.
- Customer service skills.
contact us now
Let us help
GIVE WINGS TO YOUR CAREER
Work With Leading Companies
We ensure to arrange the best possible career opportunity